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Curated Collection Of The Best Interviews From Learning Insights





Dawn Gartin with Manhattan Associates

Dawn Gartin/Manhattan Associates LinkedinTwitter

Dawn Gartin is Collaboration Manager for Manhattan Associates. Dawn encourages and develops communities by advancing communication and collaboration. She contributes to customer results by proactively introducing ideas to leverage working “out loud.” Her passion for social started with LinkedIn and has grown to include Facebook, Twitter, and her now fave: the Enterprise Social Network, Yammer. When she isn’t helping others with their community efforts, she enjoys playing tennis and driving her Miata with the top down.

 

Today’s show is brought to you by TrainingPros.

Steven Sharp with Cbeyond

Trellis Usher, founder of the T.R. Ellis Group, is our guest host for today’s program.

Learning InsightsSteven Sharp/Cbeyond

Steven Sharp is a Learning & Development/Instructional Design Leader with Cbeyond. Steven is a strategic leader with over 15 years of L&D, classroom facilitation, and ISD experience. He works as a strategic advisor, tactical implementer, and subject matter expert to internal company clients and team members. Steven develops learning programs initiatives, identifies key metrics and deliverables, and engages cross-functional stakeholders to ensure consistent program deployment. He is experienced in consulting and in-house training program delivery.

Countless web articles exist for individuals transitioning from Corporate America into an entrepreneur career. They detail things that are different from working in Corporate America when you work for yourself and especially if you have employees. Today’s show details what it is like going from an entrepreneurial business model to Corporate America.

 

 

Today’s show is brought to you by TrainingPros.

Scott Schade with Equifax

Learning InsightsScott Schade/Equifax

Scott Schade joined Equifax, Inc. in 2006 where he is a Learning Consultant. In this role, Scott develops and delivers internal learning solutions. Scott has over 26 years of experience designing and delivering technical, customer service, process, and safety training programs for multiple industries including manufacturing, financial, and nonprofit.

Prior to joining Equifax, Scott held positions in nonprofit leadership, and various positions in project management and training with Alcoa. Scott has been developing and delivering webinars as portions of learning solutions for over 13 years, with a focus on software training for end-users.

 

 

Today’s episode is brought to you by TrainingPros.

 

 

Jim Kirkpatrick with Kirkpatrick Partners, Jack Phillips with ROI Institute and Melanie Hudson with EBS Healthcare

Learning Insights

Jim Kirkpatrick/Kirkpatrick Partners

Jim Kirkpatrick, PhD, is a Senior Consultant for Kirkpatrick Partners. Jim’s major area of expertise is the Kirkpatrick Business Partnership Model. Jim consults for Fortune 500 companies around the world including Harley-Davidson, Booz Allen Hamilton, L’Oreal, Clarian, Ingersoll Rand, Honda, the Royal Air Force and GE Healthcare. Jim is a masterful facilitator and conducts workshops and keynote presentations around the world on the Kirkpatrick Model and business partnership. Since 1995, Jim has developed and managed a career development center, worked on senior strategic planning teams, and consulted with organizations all across the world in topics of evaluation, team building, coaching and leadership, and conducted executive coaching. Jim has co-written three books with his father, Don Kirkpatrick, the creator of the Kirkpatrick Model. He has written three books with his wife, Wendy: Kirkpatrick Then and Now, Training On Trial and The Brunei Window Washer: Bringing Business Partnership to Life.

Jack Phillips, Ph.D/ROI Institute

Dr. Jack J. Phillips is Chairman of the ROI Institute, the leading provider of services for measurement, evaluation, metrics, and analytics. A world-renowned expert on measurement and evaluation, Phillips provides consulting services for over half of the Fortune 100 companies and workshops for major conference providers worldwide. Author of the first book on training evaluation in the USA, Phillips has authored or edited more than 75 books. He is the developer of the ROI Methodology, the most used evaluation system in the world. His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.

Melanie Hudson/EBS Healthcare

Melanie is a nationally recognized award-winning expert in the areas of human communication, leadership development and human performance improvement with broad range of experience including education, healthcare and hospitality industries. She created and developed the “CORE Model,” a highly successful coaching tool for improving human performance. This evidence-supported model is based on adult learning theory and utilizes collaboration and critical thinking to promote engagement, increase productivity and improve quality of performance.

Melanie is a certified Speech-Language Pathologist and a Fellow of the American Speech-Language-Hearing Association and a former President of the Georgia Speech-Language Hearing Association. She received her undergraduate degree from James Madison University, and completed her graduate studies at George Washington University. She is the National Director of EBS Healthcare, and also served as an adjunct faculty member at Georgia State University. She recently published the 4th edition of “Professional Issues in Speech-Language Pathology and Audiology.” Melanie is a frequent invited speaker on the topics of human performance improvement, interpersonal communication skills and leadership development.

 

 

Today’s show is brought to you by TrainingPros.

Atlanta Conference and Expo 2013

Learning InsightsToday’s guests talk with David Adelman from TrainingPros about the upcoming Greater Atlanta Chapter of ASTD’s Atlanta Conference and Expo 2013. The theme for this year’s ACE is “Learning and Development (L&D) as a Value Creator.” The conference is an opportunity for participants to address two key questions about their Learning and Development function and/or solutions: Are your L&D solutions creating value?; and How do you know?

Brent Darnell/Brent Darnell International

Brent Darnell, a mechanical engineer and a graduate of Georgia Tech, is a leading authority on emotional intelligence and a pioneer in its use in the construction industry. Since 2000, Brent has helped to improve the social competence and leadership skills of thousands of people in over 70 companies in more than 20 countries around the world. He is an adjunct professor at Auburn and Penn State, teaching emotional intelligence to their technical students. His book, The People Profit Connection, written specifically for the construction industry, has garnered rave reviews, and his Tough Guy series of books has been instrumental in teaching technical people to improve their soft skills. He was recently named one of the Top 25 Newsmakers for 2012 by Engineering News Record for his ability to transform alpha males into high performing leaders. He believes in a holistic approach to personal development, creating fundamental and lasting change. He practices yoga, is an avid reader and lives in Atlanta, Georgia with his wife, Andrea Robbins.

Karen Sue Mitchal/McGhee Productivity Solutions

Karen Mitchal joined McGhee Productivity Solutions (MPS) in 2008 after spending 20+ years as a sales executive at Pepsi-Cola. During her tenure, she successfully led and developed teams in account development and new business acquisition in the healthcare, restaurant, education, non-traditional retail, and convenience store channels. She is based in Atlanta, GA and is responsible for the Greater Southeast territory. Karen brings with her a wealth of knowledge around goal setting, strategy implementation and team leadership and development. Her experience in the corporate world provides her with a unique perspective of the productivity obstacles that executives face.

As an MPS consultant, she helps groups and individuals “Take Back Their Lives” by using the proprietary processes and technology that MPS provides. She works in group or individual settings to encourage executives to make the most of their time to achieve their professional and personal goals.

“It’s not about getting things done, it’s about getting the right things done.”

Dave Basarab/Dave Basarab Consulting

Predictive Evaluation is the first and only training evaluation approach that adds the element of prediction. Using the Predictive Evaluation Model developed by Dave Basarab, trainers and business leaders can successfully predict training’s results, value, intention, adoption and impact, allowing them to make smarter, more strategic training and evaluation investments.

The Predictive Evaluation Model is a practical step-by-step training evaluation process that begins where most other evaluations stop. It’s unique because it: Adds the element of prediction to training evaluations, and is the first training evaluation model to do so. Requires student participation, making employees feel invested and engaged throughout the process. Provides recommendations for continuous improvement. Predicts the quantifiable impact of training to forecast training investments, results, and ROI. Can be used with existing or new courses and works equally well with classroom-based training, on-the-job training, on-line learning, workshops, etc. Is appropriate for content across all industries and departments. Is suitable for staff at all levels.

 

 

Today’s show is brought to you by TrainingPros.

 

 

Trellis Usher with Greater Atlanta Chapter of ASTD

photoTrellis Usher/T.R. Ellis Group Linkedin

Trellis Usher is an Atlanta learning professional who has worked in the field for over 17 years. She has been involved with ASTD for over a decade, both as a volunteer and volunteer leader. She is the current Director of Chapter Programs for Greater Atlanta ASTD which is the largest local chapter in the nation. In that role, she and a team of volunteers are responsible for planning and executing chapter meetings and the annual ACE Conference. After a corporate career working for companies like Georgia-Pacific, McKesson, and The Coca-Cola Company, Trellis founded T.R. Ellis Group which is a human capital development consultancy. In her role as Managing Consultant, she still gets to work with great organizations to help build individual and organizational capabilities.

Each year, the Greater Atlanta Chapter of ASTD holds a large conference with national speakers to provide Atlanta learning professionals with the opportunity to network, gain new skills, and meet thought leaders without the expense of travel to national conferences. This year’s event, scheduled for Tuesday, August 13, 2013, is focused on Learning and Development as a Value Creator. In addition to 12 smaller sessions, the chapter has brought in Dr. Jack Phillips and Dr. Jim Kirkpatrick to speak.

 

 

 

Today’s show is brought to you by TrainingPros.

Consultant Appreciation Month at TrainingPros

June 2013 was Consultant Appreciation Month at TrainingPros. Every year TrainingPros sets aside one month to provide extra service to their consultants in appreciation for the fabulous work they do. As a capstone event for Consultant Appreciation Month, TrainingPros has invited Megan Powell and Dustin Bolton to join us on the radio.

 

 

 

 

Chris Whitaker with Aptean

Chris Whitaker/Aptean

Chris Whitaker has 15+ years of success in L&D, with an emphasis on sales performance improvement. He’s played both roles successfully, sales consultant and sales development professional. He’s worked with leading organizations like AchieveGlobal, PDI Ninth House, and Rollins. He is currently the Director of Training & Development at Aptean, a software company specializing in ERP, CRM and SCM solutions.

 

 

 

Today’s show is brought to you by TrainingPros.

Bruce Stauf and Rick Charles with Crawford and Company

Crawford Educational Services has developed a very successful virtual classroom which combines both self directed eLearning with live, online instructor led classes, focused on practical application of the eLearning topics as they are completed. The result is lower expense training (no travel) and a higher retention of information. The trainee is also able to immediately apply new knowledge at their work station, as they continue to work on their existing cases.

Bruce Stauf/Crawford and Company

Bruce Stauf is the Director of Training with Crawford Educational Services (CES), a division of Crawford and Company. Bruce has 37 years with Crawford & Company (13 years handling multi-line claims and claim supervision, then 24 years in the Training Department as Trainer and now Director.

Bruce earned his Associates degree in Construction Engineering from Illinois Central College and his BS in Business Administration from Arizona State University. He has an  Assoc. in Claims Designation (AICPCU – The Institutes) and property technical certification. Bruce has conducted several years of on-site and off-site Casualty Adjuster Training programs, both classroom and conference sessions to Crawford employees and clients. Some of the client programs were developed specifically for those clients. Bruce personally developed the first formal insurance fraud awareness and investigation program for Crawford in 1991. He also has provided training consulting services for client training departments.

For the past 9 years Bruce has been the Director of Training, responsible for managing the technical training of Crawford & Company employees, as well as clients. During this time, CES has evolved from a traditional classroom only type training program, to a multi-dimensional program including self-directed eLearning programs, webinars, and virtual classroom. CES continues to leverage the new technologies to broaden the learning opportunities.

Rick Charles/Crawford and Company

Rick Charles is a Training Specialist with Crawford Educational Services (CES), a division of Crawford & Company. Rick earned his Bachelor of Science in Management from Miami University. His professional designations include an Associate in Claims (AIC). Rick has been a member of the Atlanta Claims Association since 1981, and a member of Southern Loss since 1995.

Rick joined Crawford in 1989 as a Property General Adjuster, and has worked as a Training Specialist since 1995. Prior to Crawford, Rick worked as a Property Supervisor with Aetna Insurance Company and owned and operated an Atlanta contracting company.

 

 

 

Today’s show is brought to you by TrainingPros.

 

Terri Maske and Lisa Edmondson with Infor

 

Terri Maske and Lisa Edmondson/Infor

How do you ensure that your channel partners are proficient in selling, implementing, and providing service for your product? You certify them! In this discussion, Terri Maske of Infor and Lisa Edmondson – a consultant for Infor through TrainingPros, discuss what goes into creating a certification program for your partners.

Infor is a leading provider of business software and services, helping 70,000 customers in 194 countries improve operations and drive growth.

 

 

 

Today’s show is brought to you by TrainingPros.