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Curated Collection Of The Best Interviews From Learning Insights





Jennifer Hale with Assurant

Jennifer Hale is Vice President, Talent Development & Performance at Assurant, a Fortune 300 insurance company. In her role, she is driving transformative change in the Assurant Specialty Property business by developing the strategy, infrastructure and tools to foster a culture of engagement, learning and performance. Ms. Hale focuses on driving a talent strategy that changes the way people interact with their teams, empowering employees to create grassroots culture change in support of business strategy and enhancing business results. She is also responsible for Talent and Organizational Development initiatives that align employees with key business initiatives, helps ready them for the right job at the right time and enables them to succeed and thrive in their roles.

Prior to joining Assurant in 2009, Ms. Hale founded her own management and organization development consulting practice, Organizational Impact in 1998. She provided executive coaching and senior leadership development support to industry leaders including AT&T, The Coca-Cola Company, ING Financial Services International, Kimberly-Clark Corporation and Yum Brands.

Ms. Hale began her career with Arthur Andersen, where she consulted with mid-size and Fortune 500 client organizations undergoing significant change. Following her tenure with Arthur Andersen, she joined ING Financial Services International as the Director of Management Development, where she was responsible for the design, development and deployment of all regional and global management and organization development initiatives. Ms. Hale holds a Master of Science degree in Organizational Development and a Bachelor of Arts Degree in Communication. She is a certified facilitator in over 15 renowned leadership programs and continues to deliver speaking engagements on executive coaching and leadership development internationally. Ms. Hale is a member of Society for Human Resources Management (SHRM) and the Human Resources Planning Society (HRPS). She also sits on the Advisory Board of the Alliance Theater and provides advisory services to several educational institutions throughout greater Atlanta.

 

 

Today’s show is brought to you by TrainingPros.

April Newsletter Article

Beth Schumaker with BrightStar Leadership Consulting Appears on Learning Insights

On March 13, 2013, co-hosts Stone Payton and Lee Kantor of BusinessRadioX®’s Learning Insights discussed executive leadership training with Beth Schumaker from BrightStar Leadership Consulting.

Beth Schumaker is Senior Partner with BrightStar Leadership Consulting. BrightStar Master Coaches, Executive Consultants, and Expert Trainers work with leaders and teams to identify opportunities for improvement and to deliver business results. Schumaker has over twenty years of experience in training and organizational development in a variety of roles: training strategy leader, training consultant, performance coach, trainer, and line manager with many Fortune 500 companies, including BellSouth, AT&T, and Cox Communications.

In discussing executive leadership training, Schumaker said, “One of the things we all have are blind spots. Part of what a trainer does is to be a truth-teller and to help all leaders see not only what their strengths are but what their blind spots are.”

Schumaker is certified and master certified in over 50 leadership and sales courses, and has trained thousands of senior, mid-level, and front line managers. In addition, she has certified and master certified many trainers and provided on-going performance coaching. Explained Schumaker, “I understand the importance of the trainer in maximizing an organization’s return on training investment.”

To learn more about BrightStar Leadership Consulting’s approach to executive training, you can listen to this interview in its entirety at Learning Insights.

 

Barry Jenkins with AGCO Corporation and Tabetha Taylor with Manheim

Barry Jenkins/AGCO Corporation

Barry Jenkins, Global Talent Management Specialist, delivers strategic global learning and development solutions for AGCO Corporation in Duluth, Georgia.

As the world’s largest manufacturer focused purely on agricultural equipment, AGCO strengthens farm productivity through high-tech solutions for professional farmers feeding the world. AGCO offers a comprehensive line of tractors, combines, sprayers, hay tools and grain storage in over 150 countries with over 20,000 employees. Core brands include Challenger, Fendt, GSI, Massey Ferguson and Valtra.

Tabetha Taylor/Manheim

Tabetha Taylor,CPC has an immense passion to help others succeed. With an infectious personality and a joy for learning she uses her leadership experience in learning and change leadership to positively impact the world.

Tabetha’s passion for learning, ability to align training to business impact and ability to lead large scale change has given her leadership opportunities in many successful organizations from Boeing Employees Credit Union to Starbucks Coffee Company. Today, Tabetha is the Senior Director over training and organizational development for Manheim, a subsidiary of Cox Enterprise, where she and her team provide learning opportunities to over 20,000 leaders and employees.

Tabetha holds credentials in Training and Development from the University of Washington, Professional Coaching from the Academy for Coach Training, and Evaluation & Return on Investment from the Phillips ROI Institute.

 

 

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Wayne Zitsch with SunTrust Bank

Wayne Zitsch/SunTrust Bank

Wayne Zitsch, Manager of Enterprise Learning Development, Group Vice President with SunTrust Bank, is a Talent Development Executive with expert experience in building learning teams, selection/deployment/management of learning management systems, outsourcing of training development, and project management/program management operations and funding systems. Wayne has led of teams of over 50 people and vendor engagements of over $15 million. Other interests include Human Capital Management Systems and onboarding experience. Preferred role is that of a change agent and leader.

 

 

 

Today’s show is brought to you by TrainingPros.

Jeffrey Conway with Huddle House

Jeffrey Conway/Huddle House

Jeffrey Conway is the Director of People Services with Huddle House. He has 28 years experience in the retail sector dealing with consumers including 12+ years experience in the area of Training and Development including instructional design, implementation, tracking and results measurement.  Jeff also has 12+ years experience in restaurant opening process including scheduling, pre/post opening support, sales and product forecasting, hiring, orientation and on-site operations training.  He has 5 years experience with multiple brands / co-brand training experience, one year experience with wholesaling and brand licensing (Cinnabon, Inc.), and  one year experience with regulated (FDA/EU) environments in the blood plasma industry.

Jeff’s specialties include: Certified Hospitality Trainer (CHT), Certified Food Safety Manager (CFSM), Discernment Certification (DISC), Advanced Alcohol Service Certificate (NRAEDF), Successful Training Manager Certificate – Langevin Learning Time Management Certification – Franklin Covey, Essentials in Human Resources Certificate (SHRM), Notary Public State of Georgia, and ServeSafe Proctor.

 

 

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Douglas Dell with Crawford and Company

Douglas Dell/Crawford and Company

Douglas Dell is senior vice president of eLearning Services for Crawford and Company, managing the KMC on DemandSM learning platform and Crawford’s continuing education (CE) business serving the insurance industry. His responsibilities include technical development of CE compliance software and management of the Property Technical Certification (PTC) program. Douglas is a board advisor to the Atlanta chapter of the American Society for Training and Development (ASTD) and a member of the business and management faculty of the University of Phoenix.

 

 

 

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Andrea Lawson with Exide Technologies

Andrea Lawson/Exide Technologies

Andrea Lawson is an accomplished talent development executive with Exide Technologies. Her expertise is in leading both public and private sectors, and consulting in multiple industries, with a focus on learning and development; performance management and culture change succession; leadership, executive and high potential development. Andrea is focused on delivering business results by building an engaged and high performing workforce. She has over 20 years’ experience in the Learning & Talent Management field working collaboratively across complex global matrix organizations. Andrea has spent time in Hospitality, Financial Services, Consumer Products and Manufacturing industries.

 

Talent Management

Michelle Prince of First Data and Lauri Lipka of AGCO have extensive backgrounds in the field of Talent Management. In this interview, learn about the basics of a Talent Management Strategy as well as hear about the strategies implemented in each of their businesses.

 

 

 

 

Today’s show is brought to you by TrainingPros.

 

Regina Owens with LHC Group

Regina Owens/LHC Group

Regina Owens is a Senior Instructional Designer for LHC Group, one of the nation’s leading home health and hospice care companies. The needs of patients are top priority at LHC. Their comprehensive program of homecare, rehabilitation and hospice services centers on the unique needs of each patient. Putting the patient first has helped LHC become a leading resource for physicians and families for those needing homecare.

Regina has worked in the field of healthcare for 30 years, 22 of which has been the area of homecare. She is an instructional designer with 12 years’ experience in designing and developing comprehensive learning solutions for home healthcare employees. Regina has worked for two of the nation’s leading providers of home healthcare services. Her roles have included instructional design, content development, strategic planning, project management, evaluation, and facilitation. As an instructional designer, Regina has developed courses on clinical topics, awarding continuing education credits for nurses and therapist, as well as courses on technology and system operations, regulatory and compliance, and leadership development. She developed and implemented a web-based facilitator training and certification program to enhance learning outcomes. She also designed and implemented an instructor-lead facilitator training and certification program to provide the knowledge, skills, and tools needed to enhance the facilitators’ effectiveness and create a consistent learning experience for company associates. As a training project manager, she has managed diverse teams, vendors, and consultants. Regina developed a vendor review and ranking system to streamline and enhance the due diligence process for collaborating with external resources.

Regina has a Bachelor’s degree in Health Care Administration, and certifications in Instructional Design, Web-Base Content Development, Project Management, Graphic Design, and On-line Teaching.

 

 

 

Today’s show is brought to you by TrainingPros.

 

Skip Carlson with Carlson Healthcare Consulting

Skip Carlson/Carlson Healthcare Consulting LLC

Skip Carlson is President and Founder of Carlson Healthcare Consulting LLC.  He has 40 years of progressive performance in the medical industry, including Hospital Management, Medical Device R&D and Sales Team Development, Assessment, Training and Marketing. Known for taking leadership roles, Skip is a highly creative industry expert and an outstanding trainer and public speaker. A large medical device company introduced Skip at their annual meeting, as “the Swiss Army Knife” of their sales organization.  He also served as their international Sales Training Director.

Skip is credited for many innovative solutions to global healthcare problems resulting in revenue recovery and cost reductions for providers and record sales growth for medical device companies. His healthcare fluency extends from Provider-side to Medical Device and Group Purchasing Segments.

Skip’s cost-in-use modeling platforms resulted in record market segment growth for this medical device manufacturer, which was acknowledged by the country’s largest GPO as, “The only program that delivers on the promise”.   Skip has received national recognition for his innovative sales training, development of an innovative customer oriented selling process called CAP (Customer Acquisition Process), and numerous in-field seminars for sales teams and customers.

He is active in a variety of civic organizations including: 30 years as a Scout Master and construction expert for Habitat for Humanity. Outside of professional interests, he travels widely, sails, and enjoys living in Atlanta with his family.

 

 

 

 

Today’s show is brought to you by TrainingPros.