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NaviNet’s Erinn Gerry discussed starting a training department from scratch while at our TrainingPros Boston studio.

Erinn Gerry / NaviNet

Erinn Gerry is Senior Training Manager, Customer Experience with NaviNet, Inc. She is a results-oriented Learning and Development professional with over a decade progressive experience in professional services organizations in the healthcare sector. Erinn is passionate about helping employees excel in their careers. She is self-directed with a proven ability to network and achieve results in highly visible roles. Erinn is experienced in developing new employee orientations, new product trainings, software trainings, and professional development skill-building workshops utilizing a variety of methods including classroom, eLearning, and peer-to-peer formats. She has a scrappy, proactive attitude with the ability to push creative solutions forward in fast-paced, under-resourced environments. Erinn is a clear, concise communicator with a talent for straightforward explanations. She has proven experience with project management and vendor relations. Erinn earned her MBA from Clark University, concentrating in Human Resources and Marketing.